COVID-19 Jurisdiction Response Measures

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β€œThe following information is being obtained by the BIA Government Affairs team in real time and is subject to changes.  We ask that you trust but verify as this information with each jurisdiction and check back periodically for updates,” - Carlos Rodriguez, CEO, BIABV 

(Last Update 4/17/20)


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County of San Bernardino

  • Land Use Services counter is closed to public, new applications submittals by appointment only or electronically http://cms.sbcounty.gov/lus/Home.aspx

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Inspectors will stay 6 feet away from individuals during onsite inspections

  • Jack Leonard – Land Use Services Building Official Jack.leonard@lus.sbcounty.gov

  • Chad Nottingham – Land Use Services Coordinator Chad.nottingham@lus.sbcounty.gov (909) 387-4111

  • County Assessor’s Office is closed to public but fully operational and will be providing services exclusively via mail, email or phone. Electronic recording available to title companies: http://www.sbcounty.gov/ARC/Main/

County Chairman Memo on Working and Businesses during COVID-19

County Chairman Memo on Working and Businesses during COVID-19


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City of Ontario

  • City Hall is closed to public, new applications submittals by appointment only: www.ci.adelanto.ca.us/

  • Adelanto's Building and Safety Division continues to operate as close to normal as possible.

  • Staff continues to issue permits, process plan reviews and is meeting with applicants by appointment only.

  • Building inspections continue as normal Monday through Thursday.

  • The building inspector is also making overtime inspections on Fridays as requested by the development community.

  • Staff is also adjusting their voice mail message to inform the public on any alternate schedules.

  • Contact the Planning Department at 442-249-1189, and the Building and Safety Department at 442-249-1181.

  • Jessie Flores – City Manager jflores@ci.adelanto.ca.us (760) 246-2300

  • Virginia Cervantes – Executive Assistant vcervantes@ci.adelanto.ca.us (442) 249-1124


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City of Chino

  • City Hall is closed to public, new applications submittals by appointment only: www.cityofchino.org/

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Nicholas S. Liguori, Director of Development Services 909-334-3331

    Sylvia Ramos, Management Analyst (909) 334-3418

    Email developmentservices@cityofchino.org for further assistance


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City of Chino Hills

  • City Hall is open to public but no extended stays or lingering: www.chinohills.org/

  • No inspections of currently occupied homes

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Joann Lombardo, Director of Community Development (909) 364-2740 jlombardo@chinohills.org


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City of Claremont

  • City Hall is not open to the public but all tasks and correspondence is being done electronically, telephonically, and through the mail system: www.ci.claremont.ca.us

  • City staff is fully operational and accessible to review plans, process permits, and perform inspections in the field.

  • Contact Brad Johnson, Community Development Director, (909) 399-5342 or bjohnson@ci.claremont.ca.us for further assistance


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City of Fontana

  • City Hall is closed to public, new applications submittals by appointment only or electronically: www.fontana.org/coronavirus

  • Building inspections will continue as normal and are available for scheduling

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual


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City of Hesperia

  • City Hall is closed to public, new applications submittals by appointment only at www.cityofhesperia.us/

  • Contact Mike Hearn-Building Official, CBO mhearn@cityofhesperia.us 760-947-1223

  • Michael Thornton – City Engineer mthornton@cityofhesperia.us (760) 947-1451


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City of Highland

  • City Hall is closed to public, new applications submittals by appointment only: www.ci.highland.ca.us/

  • Contact Lawrence A. Mainez- Community Development Director (909) 864-8732, Ext. 215 lmainez@cityofhighland.org

  • Gary Gates – Building Official ggates@cityofhighland.org (909) 864-8732 Ext 202


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City of Montclair

  • City Hall is closed to public beginning 3-18-20, new applications submittals by appointment only: www.cityofmontclair.org/#home

  • Inspections calendar will continue as previously scheduled

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Michael Diaz, Community Development Director mdiaz@cityofmontclair.org (909) 625-9432

  • Laura Embree, Community Development Dept. lembree@cityofmontclair.org (909) 625-9477


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City of Ontario

  • City Hall is open to public by appointment but no extended stays or lingering: www.ontarioca.gov/

  • New applications submittals by appointment only, none essential in person meetings canceled

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Contact Scott Murphy, Executive Director Development (909) 395-2419 smurphy@ontarioca.gov

  • Ontario Fire Inspections: Field Inspections (Virtual) can be scheduled by contacting Brian Azarovitz (909-395-2566)


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City of Pomona

  • City Hall is closed to public, new applications submittals by appointment only or electronically: hwww.ci.pomona.ca.us/

  • Building inspections will continue as normal and are available for scheduling

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Anita D. Gutierrez- Development Services Director (909) 620-2421 Anita_Gutierrez@ci.pomona.ca.us

  • Alex Jimenez – Assistant Planner(909) 620-2441Alex_jimenez@ci.pomona.ca.us


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City of Rancho Cucamonga

  • City Hall is closed to public new application submittals electronically on-line only: www.cityofrc.us/

  • City staff and permitting available by appointment only and all requests can be made by phone, teleconference or Skype

  • Virtual Inspections are available upon request, traditional inspection will continue

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Jason Welday- Director of Engineering Jason.welday@cityofrc.us (909) 774-4011

  • Jennifer Nakamura- Associate Planner Jennifer.nakamura@cityofrc.us (909) 477-2750 ext. 4324

  • Michael Frasure -Building and Safety Services Manager Michael.frasure@cityofrc.us (909) 774-4217


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City of Redlands

  • Staff at city hall can accept permit applications and plans for plan checks. www.cityofredlands.org/

  • Drop box is being provided for payment of permits is by either cash or check and has to be left in a drop box outside of city hall -- there are signs directing people to the drop box.

  • Building inspectors are conducting inspections following social distancing procedures

  • Contact Brian Desatnik, Director of Development Services at (909) 798-7593 or bdesatnik@cityofredlands.org for further assistance


City of San Bernardino

  • New Submittals: Beginning Monday, April 13, 2020, the Department will be accepting new applications for processing. Once received, staff will contact applicants by phone or through e-mail. www.sbcity.org

  • Building Division: Submittals for Building Permits & Plan Checks may be done by downloading the Building Application here and, when completed, may be submitted directly to CityofSBBuilding@sbcity.org and must include the Title page of construction plans that provide pertinent information for calculating fees (i.e., scope of work, valuation, and project details).

    • Additional submittal instructions may be given after initial review of the Building Application.

    • Building & Safety Inspections are being offered on a very limited availability for time sensitive projects Monday - Thursday. There will be NO inspection services on Fridays.

    • Necessary inspections may continue to be scheduled by calling (909) 384-7272.

  • Planning Division: Submittals for Ministerial Applications (ZVR, Planning Letters), Preliminary Entitlement Review Applications (Pre-Application) or Pre-Applications may be downloaded from the Planning Applications web-page and, when completed, may be submitted directly to CityofSBPlanning@sbcity.org

  • Land Development Division: Submittals for Applications may be may be done by downloading the Building Application off the website. and filling out the applicable section, and when completed, may be submitted directly to CityofSBBuilding@sbcity.org with the required documentation for review:

    • Onsite and offsite plans must provide an engineer’s cost estimate using the City’s engineer estimate form available on the City Website.

    • Landscape Plan must provide a cost estimate prepared by the Landscape Architect

  • Submittals for all divisions will be accepted through mail at the address below:

    • City of San Bernardino- Community and Economic Development Department

      290 North D Street, San Bernardino, CA 92401

    • Upon receipt of the application, staff will send a confirmation e-mail that the application has been received and is being processed.

    • Applications will be evaluated in the order they are received. Once processed, staff will e-mail an invoice and instructions for payment.

    • Payment must be rendered prior to permits being issued or applications being processed.

    • Payments can be made via Credit Card, Payment Link, Check or Wire Transfer (for amounts over $5,000 only). Checks should be mailed to the address provided above (note that all checks must be accompanied by the invoice and include the permit/activity number on the check memo line).

    • Once payment is received and the permit or application is processed, staff will email an electronic permit to commence work or provide instructions on how to submit construction drawings for review.

    • For larger development projects, plans will be delivered to your job site by a Building Inspector. Inspections can be scheduled via the City’s Call Center. The number for the Call Center is located on the job card.

  • Permit & Plan Check Updates: You may check your permit status online via the Acella Permit Portal under the β€œok approvals” screen.

  • San Bernardino County Fire: must submit plans electronically via their online portal: www.sbcfire.org/ofm/Safety/ConstructionPlanning.aspx


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City of Upland

  • One day inspection still occurring: www.ci.upland.ca.us

  • Staff available by phone or email

  • Outside bin has been provided to drop off and receive documents

  • Only one technician available to process documents

  • Electronic signature is acceptable

  • Credit card, check, money order acceptable for fee payments

  • Contact Robert Dalquest, Community Services Director, at (909) 931-4148 or rdalquest@ci.upland.ca.us for further assistance


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City of Victorville

  • City Hall is closed to public, submittals by appointment only or electronically: https://www.victorvilleca.gov/

  • Online payment and drop box payments option available

  • Virtual Inspections are available thru online portal

  • Community Development Department fully staffed: Inspections, Plan Check, Permits, Entitlement process all business as usual

  • Sophie Smith – Deputy City Manager ssmith@victorvilleca.gov (760) 559-3065

  • Scott Webb- City Planner swebb@victorvilleca.gov 760-955-5135


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City of Yucaipa

  • City Hall is closed to public. Contact department for appointment: http://yucaipa.org/

  • Contact Fermin Preciado - Director of Development Services/City Engineer (909) 797-2489 ext. 240 fpreciado@yucaipa.org


Water Districts

Cucamonga Valley Water District

  • District staff are working remotely. All projects are still being processed during the COVID-19 response: www.cvwdwater.com

  • There are new protocols for submittals and communication as described in the linked document Development Division Protocols Response to COVID-19. (review by clicking to http://www.cvwdwater.com/174/Land-Development)

  • You may also call the front desk at 909-987-2591 to be redirected to an available staff member for questions.

  • Eduardo Espinoza - Chief Financial Officer eduardoe@cvwdwater.com

East Valley Water District

  • District Headquarters will be closed to the public until further notice: www.eastvalley.org

  • District services and facilities will remain operational.

  • Contact Jeff Noelte - Director of Engineering & Operations at engineering@eastvalley.org or call (909) 888-8986

Fontana Water Company

  • District office closed to public until further notice: www.fontanawater.com

  • Josh Swift - General Manager jmswift@fontanawater.com Phone: 909.822.2201

Inland Empire Utilities Agency

  • Water Connection Fees - mail checks along with agency paperwork, receipt from agency for payment, site plans to P.O. Box 9020, Chino Hills, CA 91709. www.ieua.org

  • Supporting documentation along with copy of check can be emailed to watermeterfee@ieua.org. for questions contact (909) 313-9604.

  • Once districts receives and process payment and supporting documentation, district will email receipt.

  • Contact Christina Valencia - Executive Manager of Finance and Admin/AGM cvalencia@ieua.org or call (909) 993-1600 for further assistance.

Mojave Water District

  • MWA offices are closed to the public: www.mojavewater.org

  • Employees are working and available by phone

  • Call direct line (760) 946-7000 for assistance.

  • Kathy Cortner Interim General Manager/ CFO kcortner@mojavewater.org (760) 946-7004

Monte Vista Water District

  • www.mvwd.org

  • Staff may require greater flexibility in scheduling appointments or requesting electronic documentation for provision of development services (e.g., plan checks, backflow tests, construction meter check-outs, etc.).

  • Staff may on a case-by-case basis require a developer to complete work connecting to district system rather than having it done internally.

  • District is implementing a Temporary Telecommuting Policy to allow staff who are able to work from home to do so.

  • Staff is implementing staggered shifts for field staff to maximize physical separation while maintaining essential service levels.

  • Contact Justin Scott-Coe, General Manager, (909) 624-0035 for further assistance

Ontario Municipal Utilities Company

  • Department is operating per City of Ontario policy

  • www.ontarioca.gov/OMUC

  • Scott Burton sburton@ontarioca.gov (909) 395-2050

San Bernardino Valley Municipal Water District

  • Valley District employees will work remotely through at least April 3, 2020: www.sbvmwd.com

  • All employees are available via email, phone, and can continue to be reached during regular business hours at their regular phone numbers.

  • For more information or assistance, visit www.sbvmwd.com, call 909-387-9200 or email kristeenf@sbvmwd.com.

  • Heather Dyer- General Manager - heatherd@sbvmwd.com or (909) 387-9200

West Valley Water District

  • Offices closed to public until further notice: www.wvwd.org

  • Contact Linda Jadeski - Engineering Services Manager at engineering@wvwd.org

  • (909) 875-1322 to make payment arrangements and appointment


School Districts (payment of fees)

Adelanto Elementary School District

  • AESD Operating a limited staff to process all necessary developer fees

  • Please contact school staff by phone or email a day prior to stopping by to make payments to ensure available to meet.

    • Chief Business Official (Ajay Mohindra) ajay_mohindra@aesd.net (760) 246-8691 ext. 10235

    • Fiscal Director (Bryan Verley) bryan_verley@aesd.net (909) 246-8691

Apple Valley Unified School District

  • Trenae Nelson - Superintendent, trenae_nelson@avusd.org, (760) 247-8001

Central School District

  • Donna L. Libutti - Superintendent, dlibutti@csd.k12.ca.us, (909) 989-8541

Chaffey Joint Union High School District

  • CJUHSD will be operating a limited staff to process all necessary developer fees on Wednesdays only until further notice.

  • Please contact Georgann Harmon, Operations and Planning at (909) 988-8511 ext. 2511 or email at Georgann.Harmon@cjuhsd.net for appointment.

  • Mike Harrison – Facilities Director - mike_harrison@cjuhsd.net

Chino Valley Unified School District

  • Chino Valley Unified School District is closed to the public until further notice: www.chino.k12.ca.us

  • District still processing and accepting developer fee payments via appointment.

  • Please complete the CVUSD Draft Certificate of Compliance in advance of your scheduled appointment time.

  • Martin Silveria – Director of Maintenance, Operations, and Construction martin_silveria@chino.k12.ca.us

  • Please call (909) 628-1202 ext. 1200 for appointment.

Colton Joint Union High School

  • District Facilities department staff is still available to collect school impact fees from 8am – 2pm Monday-Friday

  • All fees shall be paid in the form of a money order or cashier’s check.

  • Contact Owen Chang, Director of Facilities Planning & Construction at owen_chang@cjusd.net to set up appointment to schedule an appointment in advance to make necessary arrangements to collect fees and issue COC.

Cucamonga School District

  • District currently closed to public and operating with minimal essential staff at this time.

  • Staff is available on an on-call basis, please call for appointment.

  • Contact Barbara Nuevo, Business Services Administrative Assistant at binuevo@cuca.k12.ca.us or (909) 987-8942 to arrange payment of fees

Etiwanda Unified School District

  • Etiwanda USD is currently exploring an online system to collect the information for the COC and have a PayPal payment process for fees if the builder is willing to pay the service fee for this convenience.

  • Contact Doug Claflin, Assistant Superintendent of Business Services (doug_claflin@etiwanda.org) and/or Pam Polchow (pam_polchow@etiwanda.org) @ 909-803-3124 to schedule a meeting at the district office to receive payment and provide Certificate of Compliance (COC).

Fontana Unified School District

  • Facilities office is open to receive developer fees.

  • Contact Ryan DiGiulio, Associate Superintendent, Business Services FUSD, by email Ryan.DiGiulio@fusd.net or (909) 357-5000, ext. 29116 for an appointment.

Hesperia Unified School District

  • To pay developer fees during the COVID-19 closure, email to: dev.fees@hesperiausd.org to schedule an appointment.: www.hesperiausd.org

  • Virginia Gutierrez- Director - Purchasing, Facilities, and Warehouse, Virginia.Gutierrez@hesperiausd.org (760) 244-4411 Ext. 7304

Mountain View School District

  • District requests, a copy of the check, supporting city documents and school form be sent via email in advance of the appointment. Once the documents are received the district will prepare the Certificate of Compliance and have the builder come in to wet sign and drop off the check: www.mvsdk8.org

  • District Facilities Department now has limited hours, Tuesdays and Thursdays 8am-2pm.

  • Developer/builder may pay fees at MVSD by contacting district staffer Rachel Neely, at MVSD Facilities via phone (909) 947-2205 or email Rachel_Neely@mvsdk8.org, cc: schoolfees@mvsdk8.org to schedule an appointment.

Ontario Montclair School District

  • Developer Fee payments will be accepted by appointment only. Exact cash or check for the current fee assessed: www.omsd.net, (909) 459-2500

  • Checks are payable to Ontario Montclair School District. No Debit or Credit card payments. NOTE: Fee estimates are subject to change pending final project approval

  • Certificate of Compliance will require the following: Applicable city Building Department square footage assessment, City of Ontario, Montclair, or Upland.

  • Contact Mirna Lodge, OMSD Facilities Planning Technician by email: mirna.lodge@OMSD.net or call 909-418-6483 for appointment.

Pomona Unified School District

  • Richard Martinez -Superintendent , richard.martinez@pusd.org , (909) 397-4800

Redlands Unified School District

  • Redlands Unified School District Business Service Office is closed to the public, but office hours are Wednesdays from 10am to 12pm for those who need to make payment for developer fees.

  • Builders can schedule a special meeting by emailing Ken Morse, Operations & Facilities Planning Coordinator at ken_morse@redlands.k12.ca.us or calling (909) 307-5300 ext. 6730 to set a time and date.

  • Only check payments at this time.

San Bernardino City Unified School District

  • Facilities department is working remotely during this time. www.sbcusdfacilities.com

  • To pay developer fees, call or email Laura Breuer at 909-381-1236 or laura.breuer@sbcusd.k12.ca.us.

  • For further information go to www.sbcusdfacilities.com

Snowline Unified School District

  • Staff can be reached during normal business hours via email of phone

  • Please contact Andrea Bilodeau regarding Developer Fee Payments at andrea_bilodeau@snowlineschools.com or (760) 868-5817 ext 10231

  • Mail documents can be sent to P.O. Box 296000, Phelan, CA 92329 attn: Andrea Bilodeau

Upland Unified School District

  • District offices closed to public until further order : www.upland.k12.ca.us

  • Contact Arik Avanesyans- Assistant Superintendent of Business Services , arik_avanesyans@upland.k12.ca.us or call (909) 985-1864 ext. 223 to make appointment or payment arrangements

Victor Elementary School District

  • District staff asks that all necessary documentation be sent by email to district prior to appointment: www.vesd.net

  • Staff asks that all social distancing be followed during the appointment.

  • Developer needing to pay fees can call Kristy Rodriguez, Facilities Supervisor at 760-245-1691 x.12551 or email krodriguez@vesd.net Monday- Friday to set an appointment to pay.

Victor Valley High School District

  • Staff can be reached during normal business hours via email of phone:

    www.vvuhsd.org

  • Documents can be handled electronically by email.

  • Photocopy of fees check can be sent by email. Physical check will be exchanged at the door.

  • Contact Loke Hume at lhume@vvuhsd.org or (760) 955-3201 ext. 10211 for further assistance


Please Check Other BIASC Chapter Websites for Additional County Information:

BIA Orange County: https://www.biaoc.com/official-oc-jurisdiction-covid19

BIA Riverside: https://www.riversidebia.org/

BIA Los Angeles/Venture: https://bialav.org/covid-19/

BIA Southern California: https://biasc.org/covid-19/ ο»Ώ


Copy of Urgent letter from the Building Industry Association of Southern California Chief Executive Officer Jeff Montejano regarding housing construction policies and COVID-19.


Copy of Urgent letter from the BIA Baldy View CEO Carlos Rodriguez regarding statewide exemption for housing construction and COVID-19.